Careers

 

Town Cats is a network of truly dedicated people who are deeply committed to helping cats and people. We work to alleviate the suffering of stray, abandoned, orphaned, unwanted, and free-roaming, community cats. We sponsor innovative programs and find loving, lifetime homes for homeless cats. We maintain a large network of foster homes and a no-kill shelter in Morgan Hill.

We are looking to hire a part time Foster Care Coordinator (25-35 hours/week),  a part time Adoptions Coordinator (25-30 hours/week), and a part time Foster Care Specialist (8-10 hours/week). Please see the job descriptions below. To apply please send your resume along with a cover letter explaining your interest and which position you are applying for to hiring@towncats.org

Click here to jump to each job description:

Foster Care Coordinator Job Description
Foster Care Specialist Job Description
Adoptions Coordinator Job Description

 

Foster Care Coordinator

PURPOSE/FUNCTION:

Responsible for the placement and monitoring of shelter animals into Foster homes, managing all aspects of the Foster program, and working with the Adoption Coordinator and Shelter Operations Coordinator to ensure smooth movement of cats to/from foster homes and adoption centers. Responsible for the coordination of normal medical treatment for all cats and kittens in foster care, the administration of all required paperwork, ensuring photos and biographies are created and all data entered into online systems, and participating in the evaluation of the cats and kittens related to behavior and medical issues

Essential Functions:

  • Foster Care and Adoption Fairs
    • Coordinates timely transfer of shelter animals into the appropriate foster home in accordance with Town Cats policy and the volunteer’s skill level and availability
    • Ensures medical and behavioral records are maintained of animals in the foster program, monitors the progress of animals while in foster and ensures compliance with Town Cats and program guidelines.
    • Works with Foster volunteers to schedule required follow-up medical and surgical appointments
    • Works with Adoption Coordinator to plan movement of cats between foster, adoption center and shelter locations, and to ensure animals are made available at Adoption Fairs
    • Ensures compliance with foster procedures and that animals are receiving proper medical treatment and follow-up, are being socialized properly and making progress in their rehabilitation
    • Provides input on animal behavior assessments and makes recommendations for foster (medical or behavioral rehabilitation), adoption or transfer
    • Evaluate and treat cats and kittens under foster care, giving vaccinations and other medical treatment as appropriate. Medical treatment will include FVRCP and FELV vaccines, oral and topical treatment for things such as fleas and worms, and subcutaneous fluid admininstration
    • Maintain proper records, both written and in the database of Foster Volunteers and foster cats.
      For Foster cats that do not have appropriate photos or biographies entered in PetPoint, take photos and enter the data into PetPoint software
    • Assist in the creation or updating of biographies for all foster cats
    • Compiles program statistics and prepares monthly reports.
    • Available off hours by cellphone to handle foster or adoption center emergencies
  • Foster Volunteer Coordination
    • Works with the Volunteer Coordinator to recruit foster volunteers
    • Assesses potential foster volunteers, and finds the best fit for them in a Town Cats role
    • Orients new volunteers for the foster program and ensures they are trained and coached to a level necessary to achieve Town Cat’s mission and goals.  Coaches volunteers by providing regular, ongoing feedback and training.
    • Educates foster volunteers on proper animal care; conducts educational training sessions and advises volunteers on foster policies, expectations, and frequently asked questions
    • Provides prompt customer service to foster volunteers
    • Monitors safety compliance of volunteers.
    • Ensures that policies and procedures are being followed
  • Intake and General Management
    • Works with the vet and Shelter Coordinator to assess cats and kittens for intake
    • Manages the intake process and placement of the cats into a foster home or other location, as appropriate
    • Perform data updates into the animal tracking system (Petpoint) to reflect all cat intakes, movement, and other pertinent information
    • Represents Town Cats in a professional and courteous manner at all times. Provides quality service to customers, volunteers, and staff recognizing their individual contributions to the success of our organization
    • Actively promotes Town Cats programs and events to clients and volunteers
    • Refers clients to appropriate staff for service

 Education/Experience Requirements

  • Vet Assistant or equivalent work experience
  • High school diploma or equivalent
  • Minimum one year customer service experience
  • Minimum one year program coordination experience
  • Minimum one year supervisory experience strongly preferred
  • Able to work with animals, disinfectants, and cleaning supplies
  • Able to perform physical work: scrubbing, mopping, bending, lifting, walking and standing for up to 8 hours a day, lifting up to 50 pounds with assistance
  • Must possess a California driver’s license with an insurable driving record

Knowledge and Skills Required

  • Ability to work in a fast-paced environment with a variety of people
  • Knowledge of cat breeds, behavior, and handling
  • Knowledge of cat health, and able to identify illness
  • Familiarity with veterinary medical terminology
  • Knowledge of medical and behavioral challenges specific to an animal shelter strongly preferred
  • Ability to define processes and document procedures for operation of the Foster Care program
  • Excellent organizational and planning skills
  • Outstanding interpersonal skills, able to motivate, influence and lead people while being seen as a team player
  • Excellent verbal and written communication skills and ability to use good judgment
  • Detail oriented and able to prioritize and perform duties efficiently and effectively with an adequate amount of independence
  • Ability to use a computer, working in a Windows environment
  • Ability to create and maintain statistical reports
  • Knowledge of medical and behavioral challenges specific to an animal shelter strongly preferred
  • Committed to maintaining Town Cat’s high standard of animal care and mission to foster compassion and end animal suffering

Salary and Job Logistics:

Salary will be commensurate with experience, in the range of $14-$18/hour, with a work week of 25-35 hours/week (heavier during “kitten season” from May-August). This position will be a largely “work virtually” role, spending time with the foster volunteers in San Jose and Morgan Hill, working with our shelter partners in San Jose and San Martin, and attending staff meetings in Morgan Hill.

 

Foster Care Specialist

PURPOSE/FUNCTION:

Responsible for the coordination of normal medical treatment for all cats and kittens in foster care, the administration of all required paperwork, ensuring photos and biographies are created and all data entered into online systems, and participating in the evaluation of the cats and kittens related to behavior and medical issues.

Essential Functions:

  • Evaluate and treat cats and kittens under foster care, giving vaccinations and other medical treatment as appropriate. Medical treatment will include FERCP and FELV vaccines, oral and topical treatment for things such as fleas and worms, and subcutaneous fluid admininstration
  • Evaluate cats and kittens for behavior and suitability for adoption
  • Maintain proper records, both written and in the database of Foster Volunteers and foster cats.
  • For Foster cats that do not have appropriate photos or biographies entered in PetPoint, take photos and enter the data into PetPoint software
  • Assist in the creation or updating of biographies for all foster cats
  • Maintain good relationships with store staff, members of the public, and Town Cats volunteers and staff
  • Provide training for Foster volunteers as needed
  • Other duties as requested.

Skills Required:

  • Comfortable handling cats and kittens
  • Knowledge of cat breeds, behavior, and handling
  • Knowledge of cat health, and able to identify illness
  • Familiarity with veterinary medical terminology
  • Knowledge of medical and behavioral challenges specific to an animal shelter strongly preferred
  • Display outgoing, friendly and courteous behavior and strong customer service skills.
  • Exceptional communication skills
  • Demonstrate responsibility and reliability.
  • Computer and internet knowledgeable.
  • Ability to work independently to follow through on projects with an attention to detail
  • Maturity, good judgment and a professional personal appearance.
  • Treat people and animals with respect, contribute to effective teamwork, and foster public relations beneficial to the shelter and its programs.

Education/Experience Requirements

  • High School degree or equivalent
  • Must be age 18 or older
  • Physical ability to lift and carry 40 lbs. regularly.
  • Able to work with animals, disinfectants, and cleaning supplies
  • 1-3 years work experience in a customer service and/or animal welfare position

Salary and Job Logistics:

Salary will be commensurate with experience, in the range of $12-$14/hour, with a work week of 8-10 hours/week. This position will be largely done on weekends at our Adoption Centers in San Jose.

 

Adoptions Coordinator

PURPOSE/FUNCTION:

The Adoptions Coordinator is responsible for the placement and monitoring of animals in the Adoption Centers, and for managing all aspects of the Adoption Center operations. This includes overseeing and working with the Adoption Center lead volunteers to ensure consistency and operational excellence across all of our locations. In addition, this position works closely with the Foster and Shelter Coordinators to plan and manage movements of cats between the shelter, fosters and adoption centers.

Essential Functions:

  • Offsite Adoption Center Operations
    • Establishes consistent processes across all Adoption Centers, ensuring smooth operations
    • Works with Host Store (Petco, Petfood Express, Pet’s Delight) managers to identifies opportunities to improve the operations and achieve mutual goals
    • Ensures appropriate processes are in place to manage work areas, supplies, and inventory in each store, that the areas are kept tidy and effectively market Town Cats
    • Establishes processes for managing the flow of animals into and out of all of the Adoption Centers, monitoring the length of stay and other variables to ensure that the animals are showcased to promote adoptions while also protecting their health and well being
    • Works with the Foster Coordinator and Shelter Manager to plan movement of cats to/from the Adoption Centers and Foster homes
    • Maintains appropriate statistics and analytics on the overall operations, and produces regular reporting on the operations
    • Participates in the further development of the adoption program and seeks ways to promote the program
    • Maintains a healthy and safe environment for animals and people
  • Volunteer Management
    • Works with the Adoption Center Lead Volunteers to oversee the work of the volunteers at the Adoption Centers
    • Ensures schedules are created for all Adoption centers to provide adequate coverage
    • Recruits and trains Adoption Center and Adoption Fair volunteers to ensure animal care meets Town Cats standards
    • Educates volunteers on proper animal care; conducts educational training sessions and advises volunteers on foster policies, expectations, and frequently asked questions
    • Orients new volunteers and ensures he/she is trained and coached to a level necessary to achieve Town Cat’s mission and goals.
    • Coaches volunteers by providing regular, ongoing feedback and training. Provides input to Executive Director to resolve staff and volunteer issues
    • Promotes teamwork, communication, and cooperation between Town Cats various locations; ensures volunteers provide high-quality, positive interactions with clients and co-workers.
    • Monitors safety compliance of volunteers
    • Ensures that policies and procedures are being followed
  • Customer Service and General Management
    • Represents Town Cats in a professional and courteous manner at all times. Provides quality service to customers, volunteers, and staff recognizing their individual contributions to the success of our organization
    • Provides prompt customer service to volunteers, adopters and the general public
    • Actively promotes Town Cats programs and events to clients and volunteers
    • Establishes process for tracking fees and paperwork for all adoptions and manages that process
    • Manages communications vehicles to tell the story of our adoptions (adoption success stories, cat biographies, etc)
    • Takes the lead or participates in other Town Cats programs, as required

Skills Required:

  • Ability to work in a fast-paced environment with a variety of people
  • Ability to define processes and document procedures for operation of the Adoption program
  • Excellent organizational and planning skills
  • Outstanding interpersonal skills, able to motivate, influence and lead people while being seen as a team player
  • Excellent verbal and written communication skills and ability to use good judgment
  • Detail oriented and able to prioritize and perform duties efficiently and effectively with an adequate amount of independence
  • Ability to use a computer, working in a Windows environment
  • Ability to create and maintain statistical reports
  • Knowledge of cat breeds, behavior, and handling
  • Knowledge of cat health, and able to identify illness
  • Familiarity with veterinary medical terminology
  • Knowledge of medical and behavioral challenges specific to an animal shelter strongly preferred
  • Committed to maintaining Town Cat’s high standard of animal care and mission to foster compassion and end animal suffering

Education/Experience Requirements:

  • Animal welfare organization/veterinary or equivalent work experience
  • High school diploma or equivalent
  • Minimum one year customer service experience
  • Minimum one year program coordination experience
  • Minimum one year supervisory experience strongly preferred
  • Able to work with animals, disinfectants, and cleaning supplies
  • Able to perform physical work: scrubbing, mopping, bending, lifting, walking and standing for up to 10 hours a day

Salary and Job Logistics:

Salary will be commensurate with experience, in the range of $14-$18/hour, with a work week of 20-25 hours/week. This position will be a largely “work virtually” role, spending time at each of the Adoption Centers and attending staff meetings in Morgan Hill.