Intake Policy

 

Intake Qualifications

  • All intakes require approval from intake staff
  • Agency transfers or a cat/kitten from a TC managed colony caregiver
  • Kittens 8 weeks or older may be transferred from an agency
  • Pre-wean kittens may be admitted direct to foster based on availability of space
  • Return of previous TC cats or kittens, registered with chips
  • Kittens and nursing mothers from Morgan Hill or Gilroy direct to foster
  • We do not take owner surrenders
  • We do not automatically directly admit non TC cats from fosters or volunteers
  • We do not intake cats or kittens from the general public

Intake Protocol & Staff

  • Dr. Bing and Laurie will determine space availability regularly and approve all intakes.
  • Gina and Laurie will over see assessment of incoming cats and kittens
  • Laurie will coordinate placement to adoption centers and fosters.

Intake Policy

Town Cats does not accept stray cats or kittens. Stray cats or kittens should be taken to your local animal control facility.  http://www.towncats.org/learn/stray-cats/

The majority of cats/kittens that Town Cats accepts are transfers from our WeCARE partner facilities.

Because we are a no-kill facility, and our first priority is to help cats/kittens at risk in shelters, we are not able to help private families. We limit our intake based on the current capacity of the spaces at our adoption centers and foster homes.

Cats/Kittens will NOT be accepted at our adoption centers or through foster homes.

Town Cats Intake Philosophy and Policy

The majority of cats who we accept are transfers from our WeCARE partners. WeCARE is the Community Alliance to Reduce Euthanasia; it is a coalition of six shelters in Santa Clara County whose motto is “working together to provide a home for every animal.”

Town Cats: Who we are

Town Cats is a private, volunteer-based, 501(c) 3 nonprofit organization dedicated exclusively to the welfare of cats. We sponsor innovative programs to help cats and serve as a community resource in Santa Clara County. We educate the public on cat issues and we promote the spaying/neutering of all companion animals and the TNR of community cats. We are a highly motivated team of passionate, compassionate animal lovers seeking to do as much good as we possibly can. Town Cats has deep roots in the community. We are a grassroots collective of cat-loving people brought together by common goals and our mission.

Town Cats: What we do

We maintain a limited admission shelter. We rent space and staff two facilities in Morgan Hill and we maintain cat adoption centers throughout Santa Clara County with partnering pet food stores. We have a network of foster homes for the home care of cats, particularly of kittens but also of special needs cats and cats in need of hospice care. Our foster volunteers open their hearts and homes to do this lifesaving work, bottle-feeding preweans and giving friendly, healthy, homeless cats the time and space they need so that they can be adopted into a forever home. We hold weekend adoption fairs at our adoption center sites with the support of our pet food store partners; we strive to secure loving, permanent homes for the companion cats in our care.

Town Cats is not an animal control agency

We are not the local municipal shelter. We do not receive any government funding; we are not supported by taxpayers’ dollars. Town Cats does not accept incoming stray cats. Any cat over two pounds is defined as a stray cat. Town Cats does not have the resources or the facility to provide services for stray cats. Stray cats must be taken in to the appropriate animal shelter so their owners can have a chance to reclaim them.

The work of Town Cats is supported entirely by the generous hearts and hands of individuals and private foundations. The cats coming in to Town Cats will be brought in primarily through rescue/transfer from other WeCARE shelters in Santa Clara County. As space allows, former friendly, healthy Town Cats’ cats who have been adopted and who need to be returned/surrendered will be assessed and accepted into the facility. As space and resources allow, found kittens who are under two pounds may be taken in at Town Cats, if the kittens are healthy and if there is a foster home available. Local kittens or moms with kittens found in Morgan Hill and Gilroy will be a priority when we have appropriate space, as will kittens from trapping projects at managed community cat colonies.

Town Cats receives numerous requests daily to take in cats. We simply cannot humanely take in stray or unwanted cats, including injured cats, which a member of the community wants us to accept. We have limited resources and limited space. The pleas for help and the number of unwanted cats saddens us and strengthens our resolve to empower members of the public to work with us to solve cat-related issues in our community. We encourage the public to work with their local governmental agencies and representatives on animal issues and the overpopulation problem. Kitten season — the birthing season of spring and summer — is a particularly challenging time, as people reach out to us with litter after litter of helpless, orphaned kittens that they have found and want to surrender.

Space for new cats opens up when our resident adoption center cats or foster cats are adopted. We never euthanize as a method of population control or to make room for new cats. Cats in our care have a home with us until adopted.

Friendly and adoptable

All cats must be friendly and adoptable to come in to the Town Cats’ system. Our goal is to help as many cats as possible by taking in friendly, healthy, homeless cats from our community shelters and getting them adopted as quickly as possible into good homes. It is not our policy to accept feral or semi-feral cats and confine them in a shelter.

Town Cats is not able to take in any additional FeLV+, FIV+ or unsocial/feral cats due to our current population of FeLV/FIV positive and unsocial/feral cats in our care.

Residency at Town Cats is temporary. Every social cat in our care deserves a home and a family. Every unsocial/feral cat deserves a working cat placement in a managed cat colony.

Town Cats does not accept Owner Surrendered cats unless they were originally adopted from Town Cats. Owner surrendered cats formerly adopted from Town Cats are taken in on a limited basis and only if there is room at the shelter or in a foster home and only if the animal is determined to be healthy, friendly and adoptable by shelter staff. There is an owner surrender form; we require proof of ownership (such as a veterinarian bill) and there is a surrender fee to help offset the cost of caring for the cat going forward. The cats’ vaccines must be current.

To be considered for acceptance back in to Town Cats, a person must contact us and make an appointment. All cats must be approved in advance so it is important that you contact Town Cats prior to the time you wish to surrender the cat. If we have space available and we agree to take your cat, our Shelter Intake Coordinator will schedule an appointment with you. It is critical that you arrive at the required time or call us if you are going to be late. The surrender process takes about 20-30 minutes. Under no circumstances will we accept a cat without an appointment.

SUMMARY

Transfer of cats from WeCARE partners

Town Cats is a proud member of the WeCARE Coalition (Community Alliance to Reduce Euthanasia). Town Cats sometimes “pulls” cats from our WeCARE partners’ shelters, such as the “Two to Three Pound Kitten Program” that we have with our partner SJACS. As space allows we will also transfer social adults into our adoption centers. We have transfer agreements with the government shelters that are our WeCARE partners.

Town Cats does not accept incoming stray cats

Good Samaritans who find a stray cat should contact their local municipal shelter. This is where an owner would search for a lost pet. Any cat over two pounds is defined as a stray cat. Town Cats does not have the resources or the facility to provide services for stray cats.

If you have found a stray cat, please contact animal control for the city in which you reside. Local shelters are listed at http://www.sheltersfirst.org/

Morgan Hill: The City of Morgan Hill Animal Control Services operates out of the Field Operations Division of the police department. For non-emergency dispatch please call (408) 779-2101; also see http://www.morgan-hill.ca.gov/index.aspx?NID=130.

Gilroy: Animal control services for residents of the City of Gilroy are provided by the Gilroy Police Department. For information regarding animal control for the City of Gilroy please call (408) 846-0338; also see http://www.cityofgilroy.org/cityofgilroy/city_hall/police/animal_control/default.aspx.

Unincorporated areas of Santa Clara County:

County of Santa Clara Animal Shelter 12370 Murphy Ave
San Martin, CA 95046
(408) 686-3900

Email: scc.animalshelter@aem.sccgov.org

Kittens less than two pounds

Found kittens that weigh less than two pounds may be taken in at Town Cats, if they are healthy and if there is a foster home available. Local kittens found in Morgan Hill and Gilroy will be given precedence, as will kittens from trapping projects at managed community cat colonies.