Suzana Moreno

Director of Town Cats

Suzana joined Town Cats in July of 2025, and is our Director. In this role she is responsible for all aspects of running the organization. She is a Bay Area native with a deep love for animals and a strong background in business operations and leadership. She began her career in the fashion industry, spending 7 years with Gap Inc. on the international sourcing and production team, followed by 6 years at a privately owned manufacturing company. During this time, she gained extensive experience in global logistics, project management, and operations.
For the past 13 years, Suzana has focused her passion and expertise in the pet and wellness industries. She has played a key role in building and scaling six- and seven-figure businesses by developing marketing strategies, implementing educational programs, and streamlining operations for long-term success. She is committed to animal rescue work and contributes to community initiatives such as Santa Clara County’s Intern to Earn program, mentoring at-risk youth and helping them build workplace skills.
A lifelong animal lover, Suzana has shared her home with many rescue pets—including dogs, cats, rabbits, and fish. Her passion for animal welfare continues to guide both her personal and professional life.
In her free time, Suzana enjoys cheering on the 49ers, spending time with family and friends, creating art, and managing a successful eBay store. She is also a social media influencer and aspiring author.

Megan Hasenauer

Director of Development

Monique S

Office Coordinator

Monique joined Town Cats in June 2025 as our Office Coordinator. She brings over two decades of experience in wildlife rehabilitation, having spent 26 years working with native wild mammals—particularly skunks, bats, and canid species. Alongside her wildlife work, she also served in office administration for 15 years at her son’s school. After his high school graduation, Monique returned to school herself, earning both a graduate and master’s degree in Animal Science and Behavior.

A trained naturalist, Monique volunteers at Año Nuevo State Park, where she interprets elephant seal natural history for the public. Her lifelong passion for animal welfare and conservation shines through everything she does.

At home, she shares her life with her husband, a sweet and spirited pit bull, and a crew of rescue cats—each one firmly in charge of the household. When she’s not working or volunteering, Monique enjoys walking on the beach, hiking, observing wildlife in their natural habitats, and spending quality time with her own beloved animals.

Rico

Adoptions Coordinator

Rico‘s journey with Town Cats began in January 2024, when he joined as a kennel attendant and quickly rose to become our Adoptions Coordinator by October. From a young age, Rico was drawn to animals, and his dream of working in animal welfare finally became a reality here at Town Cats. Though this is his first professional role in the field, Rico has always had a furry companion at his side—especially his beloved one-eyed, cleft-lipped cat, Neo. Rico thrives on getting to know every quirky meow and mischievous look that walks through our doors, often capturing each cat’s charm through his photography. When not working, Rico can be found immersed in video games, sketching, or catching a movie at the movie theater.

Gracie

Community Programs Coordinator & Cat Care Specialist

Gracie joined Town Cats in the summer of 2024 and is a dedicated Community Programs Coordinator and Cat Care Specialist, where she provides everyday care for the cats at the shelter and partner locations. She also plays an active role in supporting the Community Cupboard and organizing community events, ensuring both the well-being of cats and the local community. Additionally, Gracie is the primary caregiver for Jasper, the beloved Community Programs cat, providing him with personalized care while engaging with the community.

Gracie’s passion for animal care began in high school when she earned her Vet Assisting certification through CCOC. After graduating, she further honed her skills with hands-on experience at VCA and Banfield Pet Hospitals, working as an assistant and client service coordinator. This experience, coupled with her versatile background in security, hospitality, and retail, gives her a unique blend of animal care expertise and strong customer service skills.  She is passionate about animals and enjoys engaging with her community in meaningful ways.

Outside of work, Gracie enjoys hiking the Bay Area mountains and trails, creating fun experiences for her daughter, and giving TLC to any animal she encounters.

Michelle

Digital Operations and Outreach Coordinator

Michelle has been the Digital Operations and Outreach Coordinator at Town Cats since October 2024. She first volunteered as an adoption counselor with Town Cats in 2019 but could not continue due to the pandemic. In 2022, she fostered her first kitten, Pippa! Since then, she has fostered multiple litters and adult cats when she’s able.

After graduating from San Jose State University with a BS in Business Administration and Management Information Systems, she spent nearly 20 years in the tech industry. With her enthusiasm for technology, she brings expertise in business analysis, systems management, and IT solutions. Outside of work, Michelle enjoys creative hobbies like crocheting, card making and painting, where she can explore her artistic side – so she has a unique (but useful!) combination of technical knowledge and creativity!

When she’s not working, you can find her hanging out at home with her resident 10 year old cat and maybe a foster cat or two, watching shows or playing video games. She’s always ready to connect with others who share her love of all things cat! 

Fun Fact: Michelle studied Ballroom Dancing for 2.5 years and won first place at a competition half-time show when the Dancing With the Stars Tour came to San Jose!